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Part-time Chief Medical Officer

Posted 5 days ago Part Time Remote FriendlyMedicalRemote

Herself Health

Hey Jane

Hey Jane is healthcare, on your own terms. As the most-trusted virtual clinic offering telemedicine abortion care, we’re proudly putting the power back in people’s hands by providing care that’s private, safe, supportive, accessible, and convenient—for less than half the average in-clinic cost of a medication abortion. Our innovative Complete Care model utilizes technology for unparalleled layers of support: medical, emotional, and social. Not only do eligible patients get FDA-approved medications delivered to their door, but our experienced clinical care team is always just a call or text away and all of our patients have access to our first-of-its-kind peer-to-peer community forum. Since 2021, Hey Jane has helped more than 15,000 patients get the care they need. And this is only the beginning; soon, we will reimagine care for even more common but underserved treatments, with the ultimate goal of becoming the most trusted healthcare company out there—one that pushes the boundaries of access with convenient, inclusive, and patient-driven care.

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Job Description


Hey Jane is seeking an experienced, part-time Chief Medical Officer to join our Leadership Team and drive clinical excellence across our organization. Reporting directly to the CEO, the CMO will set the strategic vision for clinical quality, shape a patient-centered team culture, and collaborate closely with Clinical Operations to enhance team efficiency and patient experiences. The ideal candidate combines deep expertise in reproductive healthcare with a proven ability to lead cross-functional initiatives, ensuring exceptional patient outcomes and compliance in a dynamic telemedicine environment.


Responsibilities

  • Clinical Quality
  • Set goals, standards and monitoring protocols for clinical quality and team performance to drive exceptional patient outcomes
  • Oversee clinical audits, chart reviews and incident reporting
  • Design high-quality clinical protocols for service expansions
  • Conduct ongoing analysis to identify opportunities for growth and improvement
  • Ensure compliance with complex regulatory frameworks
  • Assistance with clinical escalations

  • Learning and Development
  • Create ongoing training curriculum to reinforce best practices, and educate on emerging research relevant to our patient’s care
  • Develop timely feedback loop for individualized growth plans

  • Clinical culture and leadership
  • Ensure a team culture that seamlessly integrates with the broader Hey Jane organization, emphasizing safety, patient-centeredness and our core values.
  • Cultivate relationships with external clinical stakeholders and professional organizations

  • Cross-functional liaison
  • Contribute to Hey Jane’s strategy and design of high-priority initiatives, representing the clinical viewpoint
  • Work closely with Clinical Operations on efficiency, process standardization, staffing strategy, and other key considerations  
  • Own cross-functional implementation of efforts to drive improvements to clinical safety, quality, efficiency and team experience

  • Hiring and training
  • Design hiring and interview criteria for new clinical team members
  • Actively participate in hiring processes
  • Own clinical onboarding for new team members

  • External representation
  • Be the “clinical face” of Hey Jane for panels, partnerships and press opportunities


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