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Clinic Team Manager

Posted 7 days ago Full TimeMedicalRemote

Herself Health

Hey Jane

Hey Jane is healthcare, on your own terms. As the most-trusted virtual clinic offering telemedicine abortion care, we’re proudly putting the power back in people’s hands by providing care that’s private, safe, supportive, accessible, and convenient—for less than half the average in-clinic cost of a medication abortion. Our innovative Complete Care model utilizes technology for unparalleled layers of support: medical, emotional, and social. Not only do eligible patients get FDA-approved medications delivered to their door, but our experienced clinical care team is always just a call or text away and all of our patients have access to our first-of-its-kind peer-to-peer community forum. Since 2021, Hey Jane has helped more than 15,000 patients get the care they need. And this is only the beginning; soon, we will reimagine care for even more common but underserved treatments, with the ultimate goal of becoming the most trusted healthcare company out there—one that pushes the boundaries of access with convenient, inclusive, and patient-driven care.

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Job Description


About the Role


The Clinic Team Manager will be responsible for streamlining clinical processes, ensuring operational goals are met, and driving efficiency improvements within Hey Jane’s clinical team. This individual will collaborate closely with clinical leadership to enhance productivity, improve patient experience, and maintain compliance and quality standards. The ideal candidate has experience in healthcare operations, is data-driven, and thrives in a fast-paced, mission-driven environment.

You have...

  • 5+ years of clinical experience as an RN, NP, PA-C, CNM, or in a related healthcare leadership role
  • 2+ years of experience managing clinical teams, preferably in telehealth, reproductive healthcare, or a startup environment
  • Strong leadership and coaching skills, with the ability to foster a high-performing team
  • Experience optimizing workflows and improving operational efficiency in a clinical setting
  • Excellent communication and interpersonal skills, with a patient-first mindset
  • Knowledge of healthcare compliance, regulatory requirements, and quality assurance
  • Ability to analyze clinical data and translate insights into actionable improvements
  • Comfortable working in a fast-paced, mission-driven startup environment

It'd be a bonus if you also have...

  • Experience in abortion or reproductive health care
  • Prior startup or telehealth experience
  • Experience in clinical telephone triage or remote care delivery
  • Deep understanding of trauma-informed care principles
  • Proficiency in Spanish


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